Refund Policy

CANCELLATION & REFUND POLICY

There is absolutely no way to cancel the order. There are absolutely no exceptions. Customer agrees that by placing an order with us, the Customer has incurred and is paying for services provided and that regardless of whether the Customer refuses to take delivery of such product ordered, YOU SAY IT PRINTS LLC  shall be paid in full. The Customer agrees that by placing any such order, the Customer will not cancel or terminate the order or refuse any such payment for the services provided. In the event that you cancel an order before production begins, the Customer will be eligible for a refund in the form of in-store credit, which will remain valid for 30 days before expiring. In some cases where no work has been done or no print file has been added to your order we will process a refund back to the payment method used. We will charge a 18% processing fee on all cash back orders. In addition, the Customer authorizes YOU SAY IT PRINTS LLC to use these terms and conditions with any credit card company or financial institution to establish that Customer is not allowed to cancel any such order and that any such charge-back is improper. If a quality check has not been added to your product order, the customer takes full responsibility for the bleed, quality, and the resolution of the artwork that was uploaded, and any poor cutting or pixelation that occurs as a result and therefore will not be eligible for refunding.

.

Damages and issues
Please inspect your order upon reception and contact us immediately if you receive the wrong item, so that we can evaluate the issue and make it right.

 

NO Exchanges
ON CUSTOM PRODUCTS

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To start a return, you can contact us at tshirtlady@yousayitprints.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tshirtlady@yousayitprints.com.